By using the appointment form, BIL processes your personal data, in accordance with Regulation (EU) 2016/679. The purpose of the processing is to make an appointment with the appropriate person. This processing is based on the legitimate interests pursued by BIL, which is to enable you to fix an appointment from our website. When you fill out the appointment form, we process identification data, your contact details and your status (customer or non-customer). These personal data will be processed by our subcontractor located in Luxembourg, who will automatically erase them as soon as the appropriate recipient at BIL received the appointment request. They will not be used to carry out any other processing activity. You have a right to access, erase, rectification, object, to restriction of the processing, a right to data portability and a right to a human intervention. To exercise one of these right or get more information about this processing, you can contact BIL’s Data Protection Officer at the following email address: firstname.lastname@example.org. In case of unsatisfactory reply, you may lodge a complaint to the “Commission Nationale pour la Protection des Données”.